Thirty-five minutes on stand
When an aircraft blocks onto the stand, a clock starts that most passengers never see. Deboarding, cleaning, catering, fuel and boarding all have to fit inside the same window — and on a busy summer morning, that window is the tightest scheduled stretch of the airline’s day.
The problem has never been the clock itself; it has been the number of clocks. The airline’s operations centre, the ground handler, the airport’s stand plan and the fuel contractor each used to keep their own count, and the first honest comparison often arrived after the door had already closed late.
The turnaround is won or lost in the gap between the plan and the actual — and both live on the same record.
Ops log, panel 04Veovo is the platform around that gap. It files one flight record and shares it: the airline, the handler and the airport all read the same milestones, with a target off-block time that updates as the stand work moves. Manchester Airports Group reads passenger flow across its airports from LiDAR, 3D cameras and Wi-Fi on the same layer; Sydney Airport runs its operations and its billing from the record; Montréal–Trudeau took the current generation of the platform in September 2026.
The same record keeps the books honest: the charges for landing, parking and each passenger are read off what actually happened. That comes to roughly US$5 billion of aeronautical charges a year across the customer base, and the invoice and the movement log agree. Veovo itself is London-based, part of the Gentrack Group (NZX/ASX: GTK), and writes the software for all of it. The full module list is on the platform’s own site.